Choose a focused guide for billing and payments, changing your active internet plan, or creating and tracking a support ticket.
Open Dotmac Selfcare
Each guide follows the labels and workflow in Dotmac Selfcare and includes the checks you should complete before submitting.
Understand your invoice status, settle an outstanding bill and complete the required receipt-submission process.
Review your active service, compare the plans available to you and understand what happens after submission.
Describe an issue clearly, attach useful evidence and follow the request using its ticket number.
Use only https://selfcare.dotmac.io. Never share your password, OTP, card PIN or full card details. If a payment or request is not showing, open Support in Selfcare or contact Dotmac.